FAQ - FREQUENTLY

ASKED QUESTIONS

FAQ - FREQUENTLY

ASKED QUESTIONS

If you have any questions, you can reach us on weekdays between 09:00 and 18:00 (UTC/GMT +1) at the number +49731 79033449If the line is busy or you call outside business hours you have the possibility to leave a message. We will be happy to call you back as soon as we can.

After shipping the item you will automatically receive your invoice as a pdf. File via e-mail. Please check your spam folder if necessary.

We currently do not offer on-site pickup for smaller orders. However, we will bring your order personally in the Ulm area upon request for orders over 50 €.

Yes - we usually accept the purchasing conditions of universities, government agencies and most commercial customers. In order to make your purchase with us as pleasant as possible.

No - you can also place your order

by phone (for existing customers): 0731 79033449

via e-mail: info@labstellar.de

or by mail.

After the item is shipped, you will receive your tracking number via email.